DATA PROTECTION
Privacy Policy
FEATURED ON
Introduction
This privacy notice provides the details of how we collect and process your personal data when you access our site, careerhigher.co, including any information you may provide when you purchase a product or service or sign up for our newsletter. CareerHigher is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Full name of legal entity: CareerHigher Ltd, company number 12556226
Registered address: CareerHigher, International House, 64 Nile Street, London, United Kingdom. N1 7SR
Email address: info@careerhigher.co
Postal address: CareerHigher, International House, 64 Nile Street, London, United Kingdom. N1 7SR
Telephone number: US +1 347 851 7101 UK +442032901953
If you are unsatisfied with any aspect of our data collection and usage, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
However, if such an opportunity arises, we would be grateful if you contact us first so that we can try to resolve it for you.
What Information Do We Collect From You?
We collect personal data from you. Personal data is any information capable of identifying an individual. For us, this includes:
- Identity Data which includes your first name and last name
- Contact Data which includes your email address
- Financial Data which includes your payment details
- Technical Data may include searches you undertake, your browser type, IP address, and requested URL, among others. We may use cookies to record information relating to your use of our website.
- Marketing and Communications Data which may include your preferences in receiving our newsletter.
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data.
An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
How Do We Collect Your Data?
We collect your data in the following ways:
1) Direct interactions: You may provide data by filling in forms on our site or by communicating with us via email or otherwise, including when you:
- Purchase our products or services
- Subscribe to our newsletter
- Request resources to be sent to you
- Give us feedback/reviews
2) Automated technologies or interactions: We may automatically collect Technical Data when you browse our website. This may include your equipment, browsing actions, and usage patterns. We collect this data by using cookies, server logs, and similar technologies.
3) Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
How Do We Use Your Data?
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- Where we need to perform a contract between us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us at info@careerhigher.co or by directly unsubscribing yourself from our newsletters.
Change of purpose
We will use your personal data only for the purposes for which it was collected unless we reasonably consider using it for another reason which is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal ground of processing.
We may process your personal data without your knowledge or consent, where this is required or legally permitted.
Disclosure Of Your Personal Data
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- HM Revenue & Customs, regulators, and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
- We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it as per the law. We only allow such third parties to process your personal data for specified purposes and as per our instructions.
Data Security
We have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way.
We also limit access to your personal data to employees, contractors, and other third parties who require access to such data as a business need.
They will only process your personal data if we instruct them to and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we are required to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for a period of time after they cease being customers for tax purposes.
In some cases, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws concerning your personal data. These include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
You can see more about these rights at: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/individual-rights/ If you wish to exercise any of the rights set out above, please email us at info@careerhigher.co.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
We may request some information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may ask you for further information about your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made many requests. In this case, we will notify you and keep you posted.
SUCCESS
Clients Hired By
REVIEWS
What Do Clients Say
“It was a real pleasure working with the CareerHigher team. The communication was clear, and the delivery of the work on time”
“The best decision was to have my cv/cover letter prepared by CareerHigher. They are very knowledgeable and responsive. They have a specific technique to extract all the necessary information and put it down in CVs”
INFORMATION
Frequently Asked Questions
1. What do you mean by unfair advantage?
The phrase unfair advantage means having exclusive access to valuable resources that can give you a distinct competitive edge. In this case, we help our clients beat the competition and land their best jobs. For clarity, our help is always legal, ethical, and in line with job search best practices.
2. Can you help me increase my compensation?
91% of CareerHigher clients increase their compensation with talents, getting an average pay bump of 10.5%. This is more than double compared to the average 5.2% compensation increase people get when changing jobs. For someone earning $150,000 per year, this means making approx. $8,000 more every year. Note: data is related to projects where clients use our Prime tier for their search.
3. Can you help me land a job faster?
Our clients land a new job in 4.4 months on average, which is 27% faster than other candidates. For someone who makes $150,000 per annum, this means receiving approx. $20,000 extra income before tax. Note: data is related to projects where clients use our Prime tier for their search.
4. Can you help me land a job effortlessly?
Talents spend an average of 11 hours of effort per week job searching and a total of 282 hours throughout their search (LinkedIn). Our clients only put in 4 hours of effort per week on average or 75 hours in total. So, CareerHigher clients put 73% less effort into their search, saving 207 hours. Note: data is related to projects where clients use our Prime tier for their search.
5. Can you help me land a more fulfilling job?
93% of our clients find their new job more fulfilling than their previous one with only 3% leaving within the first 90 days. In other words, with CareerHigher you’re 10 times more likely to find a long-term role compared with the industry average. Note: data is related to projects where clients use our Prime tier for their search.
6. Can you make the job search process smoother for me?
96% of CareerHigher clients agree that working with us makes the job search process less painful. In fact, 82% of our clients say that they enjoyed going through the job search process with us. Note: data is related to projects where clients use our Prime tier for their search.
7. How is CareerHigher different from recruiters?
Recruiters:
- Work for employers
- Manage specific vacancies
- Reach out to you only if they consider you a good fit for a role
- Aren’t interested in candidates
CareerHigher:
- Work with candidates
- Help candidates land any role they want
- Help all candidates
- Are on a mission to enable candidates land their Top Job
8. What are the core career solutions that you provide?
CareerHigher provides an end-to-end, all-inclusive, and tailored job search service to help you land your Top Job. We offer three tailored tiers, each providing a different level of support to match your career needs and budget. Our services include Career Clarity Coaching, Job Search Document Writing, Job Search Operations Management, Job Search Outreach, Personal Branding, and Interview Preparation & Compensation Negotiation. You can purchase this scope on a do-it-yourself, done-with-you or done-for-you basis.
9. What roles or industries do you specialize in?
Our approach is industry-and-role-agnostic. We have a deep understanding of all major industries including Tech, Finance, Energy, Insurance, Professional Services, and more. We have consultants specialized in different geographies and have helped candidates from all job functions.
10. Where are you based?
We are a global team with a remote-first culture. Our headquarters are in London, United Kingdom, however, our team is spread around the world. This setup enables us to deeply understand all the markets we serve and offer high-quality work to all our clients.
11. Do you take clients in different geographies?
Our approach is geography-agnostic. We have a deep understanding of all major markets including the US and the UK.
12. Who will work on your job search?
We have a skilled team of professional Career Coaches, Resume Writers, LinkedIn Experts, Interview Preparation Specialists, and Job Application Consultants who will work with you depending on your project scope. You can meet our team here.
13. How do you identify the best consultant for each project?
While every member of the team has significant experience in job search optimization, each consultant specializes in different types of projects.
We use your professional background, experience, and expertise to pair you up with the most aligned resource that can deliver a high-quality service.
14. What payment options do you offer?
We offer two payment options, first is the Up-front Payment option. In this, CareerHigher generates an online invoice using Stripe for the full project cost. The client settles the payment for the full project cost via debit card, credit card, or bank transfer. CareerHigher delivers the project.
The second option is Buy Now Pay Later (available in the US & the UK). In this CareerHigher works with Trustap and Klarna to initiate the process. The client selects their preferred payment plan and checks out using Klarna. CareerHigher delivers the project. The client settles the payment based on their agreement with Klarna.
15. Do you provide any discounts?
We do provide a 10% discount to graduates and students. Additionally, we may provide some seasonal discounts which can be discussed offline once the process starts.
16. How do I get started?
To start the process, go through our career solutions and fill out this form.
Once we receive your response, we will speak on a discovery call to understand your needs and get started.
17. Do you have any more questions?
Read more FAQs here. For any other queries, write to us at info@careerhigher.co.